{"id":30,"date":"2019-07-26T17:21:15","date_gmt":"2019-07-26T17:21:15","guid":{"rendered":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/chapter\/context-strategic-decision-making\/"},"modified":"2026-01-30T17:02:29","modified_gmt":"2026-01-30T17:02:29","slug":"context-strategic-decision-making","status":"publish","type":"chapter","link":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/chapter\/context-strategic-decision-making\/","title":{"raw":"Context &amp; Strategic Decision-Making","rendered":"Context &amp; Strategic Decision-Making"},"content":{"raw":"<h1 style=\"text-align: center\">The Role of Decision-Making in Understanding Context<\/h1>\r\nAs we delve into the larger context surrounding our field of study and its associated professions, we\u2019ll adopt a decision-making lens. How do current trends, concerns, and research within our academic discipline influence the choices we make regarding our academic and professional development or personal interests? In simpler terms, what knowledge do we need about our field to make informed decisions?\r\n<h2 style=\"text-align: center\">A Marketing Mishap: The Affinity Shampoo Commercial<\/h2>\r\nTo grasp the relationship between context and decision-making, let\u2019s examine a marketing campaign that stumbled due to a lack of consideration for context\u2019s impact on consumer behavior. Take a moment to watch the <strong>Affinity Shampoo Commercial<\/strong> (please note that the video quality is subpar, but it conveys the advertisers\u2019 approach).\r\n\r\n[embed]https:\/\/youtu.be\/voP2gOXJcJ4?si=-QRIpwlxBFj-fINY[\/embed]\r\n\r\n&nbsp;\r\n\r\nAt first glance, the commercial seems innocuous\u2014after all, who wouldn\u2019t desire luscious hair? However, despite the shampoo\u2019s potential benefits, women refrained from purchasing it. Why? Because they didn\u2019t want to associate themselves with being \u201colder.\u201d The marketing campaign overlooked a critical cultural context: American attitudes toward aging during the 1980s. The consequences were significant.\r\n\r\nAs you can see from the Affinity shampoo example, a series of decisions went into the making of the commercial: how the product would be described in the voiceover, the gender of the voiceover artist, the gender of the model, the age of the model, what she would say, what the product packaging would look like, the product tagline on the screen, and so on. When you view the commercial, you can see that every one of these decisions made sense-except they ignored the larger context of America's youth culture.\r\n\r\nPlease read the article: <a href=\"https:\/\/financialpost.com\/news\/retail-marketing\/riding-happily-into-the-older-years\">\"Riding Happy into the Golden Years,\"<\/a> to learn more about the fall out of Affinity shampoo and the consequences of misreading an audience.\r\n\r\nAdditional horrible and\/or unfortunate ads whose marketing teams misread context:\r\n<ul>\r\n \t<li style=\"list-style-type: none\">\r\n<ol>\r\n \t<li><strong>Bud Light\u2019s \u201cUp for Whatever\u201d Campaign (2015):<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/www.npr.org\/sections\/thetwo-way\/2015\/04\/29\/403030019\/bud-light-pulls-label-with-message-that-sparked-backlash\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-8-group\" target=\"_blank\" rel=\"noopener\">Bud Light\u2019s campaign featured slogans like \u201cThe perfect beer for removing \u2018no\u2019 from your vocabulary.\u201d<\/a> NPR article.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>Pepsi\u2019s Kendall Jenner Ad (2017):<\/strong>\r\n<ul>\r\n \t<li>In an attempt to address social justice issues, Pepsi released an ad showing Kendall Jenner handing a can of Pepsi to a police officer during a protest. <a href=\"https:\/\/prcg.com\/blog\/pepsi-pulls-controversial-ad-after-one-day\/\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-15-group\" target=\"_blank\" rel=\"noopener\">The context of real-world protests and the Black Lives Matter movement made this ad tone-deaf and trivializing of serious issues<\/a>.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>Dove\u2019s \u201cReal Beauty\u201d Campaign (2017):<\/strong>\r\n<ul>\r\n \t<li>Dove\u2019s campaign aimed to celebrate diverse beauty but faced backlash when an ad showed a black woman removing her shirt to reveal a white woman underneath. <a href=\"https:\/\/www.npr.org\/sections\/thetwo-way\/2017\/10\/08\/556523422\/dove-expresses-regret-for-ad-that-missed-the-mark\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-22-group\" target=\"_blank\" rel=\"noopener\">The context of historical racist imagery led to accusations of insensitivity and perpetuating harmful stereotypes<\/a>.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>H&amp;M\u2019s \u201cCoolest Monkey in the Jungle\u201d Hoodie (2018):<\/strong>\r\n<ul>\r\n \t<li><a href=\"https:\/\/www.bbc.com\/news\/newsbeat-42603960\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-29-group\">H&amp;M featured a young black boy wearing a hoodie with the phrase \u201cCoolest Monkey in the Jungle.\u201d The context of racial history and stereotypes caused outrage, highlighting the need for cultural sensitivity in advertising<\/a>.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>Gillette\u2019s \u201cWe Believe: The Best Men Can Be\u201d Ad (2019):<\/strong>\r\n<ul>\r\n \t<li>Gillette\u2019s ad addressing toxic masculinity sparked controversy. <a href=\"https:\/\/en.wikipedia.org\/wiki\/The_Best_Men_Can_Be\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-36-group\" target=\"_blank\" rel=\"noopener\">While the context of promoting positive behavior was well-intentioned, some viewers felt it unfairly portrayed all men negatively<\/a>.<\/li>\r\n<\/ul>\r\n<\/li>\r\n \t<li><strong>Peloton\u2019s \u201cThe Gift That Gives Back\u201d Ad (2019):<\/strong>\r\n<ul>\r\n \t<li>Peloton\u2019s holiday ad showed a woman receiving an exercise bike as a gift and sparked discussions about body image and consumerism. <a href=\"https:\/\/lunio.ai\/blog\/strategy\/top-controversial-ads\/\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-43-group\" target=\"_blank\" rel=\"noopener\">The context of privilege and unrealistic expectations drew criticism<\/a>.<\/li>\r\n<\/ul>\r\n<\/li>\r\n<\/ol>\r\nRemember that context matters, and understanding cultural nuances and sensitivities is crucial for successful advertising campaigns.\r\n\r\nFor more examples and in-depth analysis, explore the article <a href=\"https:\/\/creativepool.com\/magazine\/features\/the-top-5-biggest-campaign-flops-of-2025.34051\">\"The Top 5 Biggest Campaign Flops of 2025.\"<\/a><\/li>\r\n<\/ul>\r\n<h2 style=\"text-align: center\"><strong>Strategic Decision-Making: It's Not Just for Marketing Executives &amp; CEOs<\/strong><\/h2>\r\nThe Center for Simplified Strategic Planning (CSSP)2 defines strategic thinking in a way that is directly relevant to making decisions about academic and professional development:\r\n<blockquote><em><strong>Strategic thinking is a process that defines the manner in which people think about, assess, view, and create the future for themselves and others. Strategic thinking is an extremely effective and valuable tool. One can apply strategic thinking to arrive at decisions that can be related to your work or personal life. Strategic thinking involves developing an entire set of critical skills. What are those critical skills? <\/strong>(\"Strategic Thinking,\" n.d.)<strong>\r\n<\/strong><\/em><\/blockquote>\r\nVisit the <a href=\"https:\/\/www.cssp.com\/CD0808b\/ CriticalStrategicThinkingSkills\/\">Center for Simplified Strategic Planning<\/a> to learn about the eleven critical skills for strategic thinking.\r\n\r\n<hr \/>\r\n\r\nReference\r\n<p class=\"hanging-indent\">Strategic thinking: 11 critical thinking skills. (n.d.). Retrieved January 26, 2026, from Center for Simplified Strategic Planning website: https:\/\/www.cssp.com\/CD0808b\/ CriticalStrategicThinkingSkills\/<\/p>","rendered":"<h1 style=\"text-align: center\">The Role of Decision-Making in Understanding Context<\/h1>\n<p>As we delve into the larger context surrounding our field of study and its associated professions, we\u2019ll adopt a decision-making lens. How do current trends, concerns, and research within our academic discipline influence the choices we make regarding our academic and professional development or personal interests? In simpler terms, what knowledge do we need about our field to make informed decisions?<\/p>\n<h2 style=\"text-align: center\">A Marketing Mishap: The Affinity Shampoo Commercial<\/h2>\n<p>To grasp the relationship between context and decision-making, let\u2019s examine a marketing campaign that stumbled due to a lack of consideration for context\u2019s impact on consumer behavior. Take a moment to watch the <strong>Affinity Shampoo Commercial<\/strong> (please note that the video quality is subpar, but it conveys the advertisers\u2019 approach).<\/p>\n<p><iframe loading=\"lazy\" id=\"oembed-1\" title=\"Affinity  Shampoo\" width=\"500\" height=\"375\" src=\"https:\/\/www.youtube.com\/embed\/voP2gOXJcJ4?feature=oembed&#38;rel=0\" frameborder=\"0\" allowfullscreen=\"allowfullscreen\"><\/iframe><\/p>\n<p>&nbsp;<\/p>\n<p>At first glance, the commercial seems innocuous\u2014after all, who wouldn\u2019t desire luscious hair? However, despite the shampoo\u2019s potential benefits, women refrained from purchasing it. Why? Because they didn\u2019t want to associate themselves with being \u201colder.\u201d The marketing campaign overlooked a critical cultural context: American attitudes toward aging during the 1980s. The consequences were significant.<\/p>\n<p>As you can see from the Affinity shampoo example, a series of decisions went into the making of the commercial: how the product would be described in the voiceover, the gender of the voiceover artist, the gender of the model, the age of the model, what she would say, what the product packaging would look like, the product tagline on the screen, and so on. When you view the commercial, you can see that every one of these decisions made sense-except they ignored the larger context of America&#8217;s youth culture.<\/p>\n<p>Please read the article: <a href=\"https:\/\/financialpost.com\/news\/retail-marketing\/riding-happily-into-the-older-years\">&#8220;Riding Happy into the Golden Years,&#8221;<\/a> to learn more about the fall out of Affinity shampoo and the consequences of misreading an audience.<\/p>\n<p>Additional horrible and\/or unfortunate ads whose marketing teams misread context:<\/p>\n<ul>\n<li style=\"list-style-type: none\">\n<ol>\n<li><strong>Bud Light\u2019s \u201cUp for Whatever\u201d Campaign (2015):<\/strong>\n<ul>\n<li><a href=\"https:\/\/www.npr.org\/sections\/thetwo-way\/2015\/04\/29\/403030019\/bud-light-pulls-label-with-message-that-sparked-backlash\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-8-group\" target=\"_blank\" rel=\"noopener\">Bud Light\u2019s campaign featured slogans like \u201cThe perfect beer for removing \u2018no\u2019 from your vocabulary.\u201d<\/a> NPR article.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Pepsi\u2019s Kendall Jenner Ad (2017):<\/strong>\n<ul>\n<li>In an attempt to address social justice issues, Pepsi released an ad showing Kendall Jenner handing a can of Pepsi to a police officer during a protest. <a href=\"https:\/\/prcg.com\/blog\/pepsi-pulls-controversial-ad-after-one-day\/\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-15-group\" target=\"_blank\" rel=\"noopener\">The context of real-world protests and the Black Lives Matter movement made this ad tone-deaf and trivializing of serious issues<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Dove\u2019s \u201cReal Beauty\u201d Campaign (2017):<\/strong>\n<ul>\n<li>Dove\u2019s campaign aimed to celebrate diverse beauty but faced backlash when an ad showed a black woman removing her shirt to reveal a white woman underneath. <a href=\"https:\/\/www.npr.org\/sections\/thetwo-way\/2017\/10\/08\/556523422\/dove-expresses-regret-for-ad-that-missed-the-mark\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-22-group\" target=\"_blank\" rel=\"noopener\">The context of historical racist imagery led to accusations of insensitivity and perpetuating harmful stereotypes<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>H&amp;M\u2019s \u201cCoolest Monkey in the Jungle\u201d Hoodie (2018):<\/strong>\n<ul>\n<li><a href=\"https:\/\/www.bbc.com\/news\/newsbeat-42603960\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-29-group\">H&amp;M featured a young black boy wearing a hoodie with the phrase \u201cCoolest Monkey in the Jungle.\u201d The context of racial history and stereotypes caused outrage, highlighting the need for cultural sensitivity in advertising<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Gillette\u2019s \u201cWe Believe: The Best Men Can Be\u201d Ad (2019):<\/strong>\n<ul>\n<li>Gillette\u2019s ad addressing toxic masculinity sparked controversy. <a href=\"https:\/\/en.wikipedia.org\/wiki\/The_Best_Men_Can_Be\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-36-group\" target=\"_blank\" rel=\"noopener\">While the context of promoting positive behavior was well-intentioned, some viewers felt it unfairly portrayed all men negatively<\/a>.<\/li>\n<\/ul>\n<\/li>\n<li><strong>Peloton\u2019s \u201cThe Gift That Gives Back\u201d Ad (2019):<\/strong>\n<ul>\n<li>Peloton\u2019s holiday ad showed a woman receiving an exercise bike as a gift and sparked discussions about body image and consumerism. <a href=\"https:\/\/lunio.ai\/blog\/strategy\/top-controversial-ads\/\" class=\"tooltip-target\" data-citationid=\"e05884a5-81bc-dcca-69ad-026f607923a6-43-group\" target=\"_blank\" rel=\"noopener\">The context of privilege and unrealistic expectations drew criticism<\/a>.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>Remember that context matters, and understanding cultural nuances and sensitivities is crucial for successful advertising campaigns.<\/p>\n<p>For more examples and in-depth analysis, explore the article <a href=\"https:\/\/creativepool.com\/magazine\/features\/the-top-5-biggest-campaign-flops-of-2025.34051\">&#8220;The Top 5 Biggest Campaign Flops of 2025.&#8221;<\/a><\/li>\n<\/ul>\n<h2 style=\"text-align: center\"><strong>Strategic Decision-Making: It&#8217;s Not Just for Marketing Executives &amp; CEOs<\/strong><\/h2>\n<p>The Center for Simplified Strategic Planning (CSSP)2 defines strategic thinking in a way that is directly relevant to making decisions about academic and professional development:<\/p>\n<blockquote><p><em><strong>Strategic thinking is a process that defines the manner in which people think about, assess, view, and create the future for themselves and others. Strategic thinking is an extremely effective and valuable tool. One can apply strategic thinking to arrive at decisions that can be related to your work or personal life. Strategic thinking involves developing an entire set of critical skills. What are those critical skills? <\/strong>(&#8220;Strategic Thinking,&#8221; n.d.)<strong><br \/>\n<\/strong><\/em><\/p><\/blockquote>\n<p>Visit the <a href=\"https:\/\/www.cssp.com\/CD0808b\/ CriticalStrategicThinkingSkills\/\">Center for Simplified Strategic Planning<\/a> to learn about the eleven critical skills for strategic thinking.<\/p>\n<hr \/>\n<p>Reference<\/p>\n<p class=\"hanging-indent\">Strategic thinking: 11 critical thinking skills. (n.d.). Retrieved January 26, 2026, from Center for Simplified Strategic Planning website: https:\/\/www.cssp.com\/CD0808b\/ CriticalStrategicThinkingSkills\/<\/p>\n","protected":false},"author":11,"menu_order":1,"template":"","meta":{"pb_show_title":"on","pb_short_title":"","pb_subtitle":"","pb_authors":[],"pb_section_license":""},"chapter-type":[48],"contributor":[],"license":[],"class_list":["post-30","chapter","type-chapter","status-publish","hentry","chapter-type-standard"],"part":29,"_links":{"self":[{"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/pressbooks\/v2\/chapters\/30","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/pressbooks\/v2\/chapters"}],"about":[{"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/wp\/v2\/types\/chapter"}],"author":[{"embeddable":true,"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/wp\/v2\/users\/11"}],"version-history":[{"count":11,"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/pressbooks\/v2\/chapters\/30\/revisions"}],"predecessor-version":[{"id":273,"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/pressbooks\/v2\/chapters\/30\/revisions\/273"}],"part":[{"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/pressbooks\/v2\/parts\/29"}],"metadata":[{"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/pressbooks\/v2\/chapters\/30\/metadata\/"}],"wp:attachment":[{"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/wp\/v2\/media?parent=30"}],"wp:term":[{"taxonomy":"chapter-type","embeddable":true,"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/pressbooks\/v2\/chapter-type?post=30"},{"taxonomy":"contributor","embeddable":true,"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/wp\/v2\/contributor?post=30"},{"taxonomy":"license","embeddable":true,"href":"https:\/\/pressbooks.usnh.edu\/criticalanalysis\/wp-json\/wp\/v2\/license?post=30"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}